Frequently asked questions

Usually within 24 business hours after receiving your documents. For urgent cases, mention it in the request form.

Yes. You can upload PDF or image files through the quote request form. We will guide you if specific scans are required.

We provide sworn translation according to the rules in force in Italy. In the Italian procedure this is formalised through asseverazione. We do not offer certified translation from other legal systems as an alternative service. Before proceeding, confirm what the receiving authority requires.

Yes. The service is fully online and we assist clients in every Italian region and abroad.

You will receive updates by email or WhatsApp. You can also use the Track case page with the code sent after order confirmation.

No. ItaloDocs is a private agency that assists you with requesting and managing documents and sworn translations. We are not linked to any public administration.

After confirming the quote, you will receive payment instructions. We will send you the details so you can pay securely.

Yes. Indicate the number of documents in the form and we will prepare a single quote, combining timelines and costs where possible.