Last updated: June 2026
This notice is provided under Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR) and Italian data protection law (Legislative Decree 196/2003, as amended by Legislative Decree 101/2018). This notice explains how ItaloDocs (italodocs.com) processes personal data when you visit the website, request a quote, upload documents, use case tracking or contact us.
Data controller
MARIA BELÉN PAIS Independent professional P.IVA IT01767340050 C.F. PSAMBL95P60Z600S Regime forfettario RF19 ItaloDocs di Maria Belen Pais Email: info@italodocs.com WhatsApp: +393805958982 No Data Protection Officer (DPO) has been appointed, as not required in this case. Privacy contact: info@italodocs.com
Scope
This notice covers italodocs.com and ItaloDocs services: quote/contact forms, document uploads, public tracking, operational communications and the internal admin panel. See the Cookie Policy for cookies and similar technologies.
Types of data processed
Depending on the service: contact/identity data, form contents, uploaded documents, case data (tracking code, status, amounts), payment/billing data, technical logs, communications and consent records.
Special categories of data (Art. 9 GDPR)
Uploaded files may contain special-category data (family origin, criminal records, etc.). Such data is processed only when strictly necessary for the requested service, based on your explicit consent (mandatory checkbox) and/or contract/pre-contractual steps.
Source of data
Data is provided mainly by you through forms, email, WhatsApp, tracking and uploads. We do not buy marketing lists or perform commercial profiling.
Purposes, legal basis and mandatory nature
Quotes and enquiries (Art. 6(1)(b)); document review; contract performance; case tracking; delegations; operational emails/WhatsApp; payments and tax compliance (Art. 6(1)(c)); security and abuse prevention (legitimate interest). Failure to provide necessary data may prevent us from responding or delivering the service.
Cookies
Technical cookies only (language, security, admin session). No marketing cookies. Details: /cookie
Security
Private document storage, restricted admin access, temporary signed URLs, HTTPS and reasonable cloud safeguards.
Recipients and processors
Processors: Supabase, Vercel, Cloudflare, Resend. Other recipients: Meta/WhatsApp if you start a chat; advisers; municipalities, consulates, translators and authorities required for your case. We do not sell data for advertising.
International transfers
Some providers may process data outside the EEA (e.g. USA) using adequacy decisions and/or Standard Contractual Clauses. Contact info@italodocs.com for details.
Retention
Non-converted quotes: up to 24 months. Active cases: service duration. Documents: as needed for the service and legal defence. Tax data: 10 years under Italian law. Technical logs: limited period (~12 months). Consent proof: as required.
Third-party documents
If you submit relatives' data, you declare you are authorised and have informed them where required.
Automated decision-making
We do not use solely automated decision-making or profiling with significant legal effects.
Your rights
You may request access, rectification, erasure, restriction, objection and portability at info@italodocs.com. You may withdraw consent where processing is consent-based.
Complaint to the supervisory authority
You may lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali): www.garanteprivacy.it, Piazza di Monte Citorio 121, 00186 Rome.
Changes
We may update this notice. The date is shown above. We store the policy version accepted when you submit a form.
For service, privacy or complaints enquiries: info@italodocs.com